CUSTOMER ASSISTANCE

Thank you for your interest in Cynthia Joba's elegant, vibrant art. If you've already made a purchase, we hope it gives you many years of enjoyment. If not, we invite you to give yourself or a loved one an inspiring gift.

Shipping
Most print and CD purchases will ship UPS ground within 3-9 business days. Details of the delivery of Commissioned Matrixes (Personal Matrixes, Word Wrap) will be discussed with you personally.

Standard Shipping & Handling

Order Total	Shipping
Up to $20.00	$3.95
$20.01-$50.00	$7.95
$50.01-$150.00	$9.95
$150.01 and over	FREE

Shipping and handling for commissioned Matrixes is included. We insure Commissioned Matrixes for mailing to protect the value of the art while in transit to our collectors. There is no shipping fee for gift certificates.

Return Policy
We want our customers to be delighted with Cynthia Joba's art and music. If you are not totally satisfied with your purchase for any reason, you may return or exchange the product within 15 days of receipt for a full refund, less shipping and handling. The art and CD must be unopened and returned in its packaging. Returns with a gift receipt will be refunded with a merchandise credit.

Custom paintings such as commissioned Matrixes and Word Wrap are not returnable.

Please insure your return package against loss in transit. Return to:

CYNTHIA JOBA, LLC
Attn: Customer Assistance
P.O. Box 663
Berwyn, PA 19312

If the art or music you receive is damaged, please email customer assistance for service.